Privacy Policy

At The Sapphire Scroll, your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights regarding that data.

1. Information We Collect

We may collect the following information when you place an order, create an account, or contact us:

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed securely via third-party gateways; we do not store card details)
• Order history and preferences
• Device and browsing data collected via cookies

2. How We Use Your Information

Your information is used to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to enquiries and customer support requests
• Send promotional emails (only with your consent; you may unsubscribe at any time)
• Improve our website and services

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third parties solely to fulfil your order (e.g., shipping carriers, payment processors). These parties are obligated to keep your information confidential.

4. Cookies

We use cookies to enhance your browsing experience, remember your cart and wishlist, and analyse website traffic. You can disable cookies in your browser settings, though some features may not function correctly.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us.

7. Contact

For privacy-related queries, write to us via our contact page.